Country Club Pro Certified Lifetime Warranty

Contact

Country Club Chrysler Dodge Jeep Ram

1251 Milford St.
Directions US 19 South
Clarksburg, WV 26301

  • Sales: (304) 918-0294
  • Service: (304) 918-0688
  • Parts: (304) 715-2270

Country Club Chrysler Dodge Jeep Ram
Pro Certified LIFETIME LIMITED POWERTRAIN WARRANTY


The Country Club Chrysler Dodge Jeep Ram Pro Certified Lifetime Limited Powertrain Warranty covers all new Chrysler,Dodge, Jeep and Ram vehicles. It also covers most pre-owned vehicles that are less than 6 model years old (current model year plus 5) with less than 80,000 miles.
*Excludes v
ehicles with more than 80,000 miles. Vehicles that are 2010 model year and older. Excludes any of the following vehicles: Lincoln, Fiat, Cadillac, Hummer, Jaguar, Land Rover, Range Rover, Volkswagen, Mercedes Benz, MINI, Smart Car, BMW, Volvo, Audi, Bentley, Rolls Royce, Aston Martin, Lamborghini, Maserati, Ferrari, Porsche, Sprinter, Roush, Callaway Lotus, Saleen, Acura NSX, Prowler, GT-40, Saab, Daewoo, Hummer, Daihatsu, Corvette ZR1, Viper. This list is subject to change. See dealer for current exclusions.


For as long as you own your car, named vehicle components of major systems will be covered including engine, transmission, all-wheel drive, transfer case and drive train assembly, among others.* This coverage is over and above your manufacturer's warranty.

Simply follow the factory service and maintenance recommendations to keep your vehicle in top running condition and your warranty is valid.

WARRANTY TERMS-
Available on all new vehicles and most used vehicles that are under 80,000 miles within the last 6 model years.
Duration:
Warranty is valid from vehicle sale date during the customer's lifetime or until the customer no longer owns the vehicle.
Coverage:
This is an inclusionary warranty which means only named components are covered.

The warranty is limited to these listed parts-
Engine:
Cylinder block, cylinder head(s), rotor housings and their internal parts, intake manifold, exhaust manifold(s), timing gears, timing chain(s) or belt(s), timing chain or belt tensioner(s) and timing chain or belt cover, valve cover(s), flywheel or flexplate, ring gear, harmonic balancer, oil pump, vacuum pump, water pump, oil pan, turbocharger or supercharger housing(s) and their internal parts, waste gate, intercooler, engine mounts, and EGR valve.
Transmission/Transfer Case/All-Wheel Drive Assembly:
Transmission case, transaxle case, transfer case and their internal parts, torque convertor, vacuum modulator, cooler and metal cooler lines, transmission mounts, slave cylinder and master cylinder of a manual transmission clutch assembly.
Drivetrain Assembly:
Final drive and axle housing(s) and their internal parts, axle shafts and bearings, universal and constant velocity joints, drive shaft(s), center bearings and drive shaft yokes, four-wheel drive engagement actuator/motor, traction control linkage, solenoids, control processor and sensors, and 4x4 locking hub. Front-wheel drive and rear-wheel drive.
Deductible:
The deductible is the amount the customer must pay for each covered repair.
     Registration Date to 6 Months:
$0 deductible when repairs are performed at Country Club Chrysler Dodge Jeep Ram
.
     6 Months to 5 Years:
Disappearing deductible which means $0 deductible when covered repairs are performed at Country Club Chrysler Dodge Jeep Ram. The deductible is $100 when covered repairs are performed at a repair facility other than Country Club Chrysler Dodge Jeep Ram.
     After 5 Years:
Deductible is $300 regardless of where covered repairs are performed.

Non-Covered Conditions:

The Limited Powertrain Warranty does not apply to:

  • Vehicles used for commercial, business or government purposes.
  • Vehicles used for or equipped for competitive driving, racing, contests of speed, towing a trailer, boat, or other vehicle unless vehicle is equipped with a tow package which meets or exceeds the vehicle manufacturer's towing package specifications.
  • Any damage or loss due to water, rust or contamination.
  • Any expense incurred in connection with repairs performed without receipt of prior authorization from Warranty Plan Administrator.
  • Any mechanical failure caused by sludge buildup, contaminants, foreign objects, improper amount or type of fluids, lubricants, coolants, or refrigerants, or lack of required maintenance.
  • Any damage resulting from continued operation or caused by owner's failure to take reasonable precautions to prevent further damage to the vehicle when an apparent problem exists.
  • Any resulting or subsequent damage to or from a non-covered part.
  • The vehicle if the odometer is inoperative or has been altered or tampered with during the time you owned your vehicle so that the actual mileage cannot be determined.
  • The vehicle if it has been modified or if it has any alterations to the powertrain, the suspension (including tire or wheel sizes or offsets) or the exhaust system not approved by the manufacturer of the vehicle.
  • Any loss or expense due to failures caused by overheating.
  • Any loss normally covered by an automobile insurance policy including injury or death to any person or persons.


Owner's Responsibilities-

If the owner fails to maintain the vehicle according to the requirements below, coverage under this Limited Powertrain Warranty will be restricted or denied.

1. REQUIRED MAINTENANCE - It is the owner's responsibility to maintain and service the vehicle according to the service and maintenance schedule published by the manufacturer of the vehicle. Owner must perform all scheduled maintenance for this Limited Powertrain Warranty to remain in effect. If owner fails to maintain vehicle according to the service and maintenance schedule published by the manufacturer of the vehicle and owner's failure to maintain the vehicle is a cause of the mechanical failure, the claim will be restricted or denied.
2. REQUIRED RECORD KEEPING - Owner must keep repair orders and maintenance receipts issued by the repair facility that serviced the vehicle. Each repair order should show the date of repair, the odometer reading on that date, and a detailed listing of the services performed and parts replaced.
3. SELF-SERVICE AND MAINTENANCE - If owner performs their own maintenance services, owner must retain proof-of-purchase receipts. The receipts must clearly show the date the service was performed and the parts/lubricants replaced. The receipts must include a notation of the odometer reading at the time the maintenance was performed.
4. CONTINUED OPERATION - When a known problem exists with the vehicle, it is the owner's responsibility and owner must take all reasonable steps and use all reasonable means to protect the vehicle from further damage resulting from continued operation.

Vehicles that are excluded from Lifetime Limited Powertrain Warranty:

Vehicles with more than 80,000 miles. Vehicles that are 2010 model year and older. Any of the following vehicles: Lincoln, Fiat, Cadillac, Hummer, Jaguar, Land Rover, Range Rover, Volkswagen, Mercedes Benz, MINI, Smart Car, BMW, Volvo, Audi, Bentley, Rolls Royce, Aston Martin, Lamborghini, Maserati, Ferrari, Porsche, Sprinter, Roush, Callaway Lotus, Saleen, Acura NSX, Prowler, GT-40, Saab, Daewoo, Hummer, Daihatsu, Corvette ZR1, Viper. This list is subject to change. See dealer for current exclusions.

Filing a Claim:

1. It is the owner's responsibility to maintain and service the vehicle. Owner shall return vehicle to Country Club Chrysler Dodge Jeep Ram to determine the problem and the cause of mechanical failure. If this is not possible, call plan Administrator for instructions.
2. Owner must authorize any charges necessary to determine the cause of the failure. This includes necessary diagnostic and tear-down charges.

Territory:
This Limited Powertrain Warranty provides coverage in the United States, including its territories and possessions, and Canada only for failures due solely to the mechanical failure of a Covered Part.

Cancellation and Transfer Exclusions:
This Limited Powertrain Warranty is issued by Country Club Chrysler Dodge Jeep Ram  only and not by the manufacturer of the vehicle. This Limited Powertrain Warranty is neither cancelable nor transferable. This Limited Powertrain Warranty is included without additional cost as part of the purchase price of the vehicle.

Claims Requests:
Contact your Country Club Chrysler Dodge Jeep Ram Service Department for claims and claim information requests.

Frequently asked questions about our Pro Certified Lifetime Limited Powertrain Warranty:

Question: Do I have to bring my vehicle back to Country Club Chrysler Dodge Jeep Ram for service to keep the warranty valid?
      Answer: No. Unlike other dealers that claim to offer a lifetime warranty, you do not have to bring your vehicle to us for every single maintenance. Always check the fine print.
Question: Is the warranty good if I move?
      Answer: Yes, it is valid at any dealership in the United States and Canada.
Question: Is there any special maintenance required to keep the warranty in effect?
      Answer: No, just do your regular factory recommended maintenance (see your owner's manual).
Question: Is the warranty transferable?
      Answer: No, the warranty stays with the vehicle and the original owner.
Question: Can I purchase the warranty for my current vehicle?
      Answer: No, unfortunately the warranty is included on new and eligible pre-owned vehicles at the time of purchase.
Question: Is there an option to purchase additional coverage beyond what the warranty provides?
      Answer:  Yes. At time of vehicle sale ONLY, you can purchase a service contract that "wraps" the Lifetime Limited Powertrain Warranty with additional coverage and protection.

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